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Testimonials
Using ZZPS (since October 2014) has been a great decision, your collections performance alone validates our decision, your customer service and account management is great, and your reporting processes are highly developed.
Client Testimonial
Fantastic customer service I’ve spoken to a gentleman named Chris who gave the perfect advice and who to contact etc. and because of his great customer service my issue is being dealt with swiftly. So thank you very much Chris and keep up the great customer service.
Customer email
… an excellent achievement for a first-time assessment.
Investors In People assessor - email extract
They (ZZPS) have assisted us in being more efficient, through taking on work streams that allow us to concentrate on core business. The level of communication and therefore customer service pertaining to what is a complex, process driven, and adversarial aspect of our service delivery for clients is first class.
Client Testimonial
[We] have successfully used the services of ZZPS for recovering PCN debt since 2015. Their business is run with the minimum of disruption to the client and their customer service is exemplary, nothing is too much trouble. Speaking on behalf of [the company], I fully recommend ZZPS.
Client Testimonial
It’s refreshing to come across an organisation who share similar values to my own with regards to putting customers first and appreciating that working together produces far higher results and positive outcomes than by working solely – ZZPS is such an organisation.
Client Testimonial
I have always liked your approach to business, and I can always rely on your help and support when needed, the telephone support from your staff is very good and are always responsive when called upon. May our business relationship last and look forward to next year, once again many thanks for all your help in taking our business forward.
Client Testimonial
I just wanted to express my gratitude on behalf of the company and thank you for your personal support and
the rest of the team at ZZPS… As you will no doubt remember our request was quite simple, we were looking to
outsource our administration and increase our recovery of unpaid PCNs. Since May of this year we have noticed a significant increase in the revenue being returned and a decrease in the number of PCNs being issued to repeat vehicles.
Client Testimonial
ZZPS have been a long-standing supplier of ours. We rely on their expertise and knowledge to recover monies where we have been unable to. They have always been attentive to our requirements and have evolved their reporting suite and collection strategies to our needs. Their support is first class and I would recommend anyone to utilise their services.
Client Testimonial
Thank you for your considerate attitude and pleasant telephone manner.
Customer letter
Further to a conversation with Georgia in your office this afternoon re the above, who I understand was very helpful.
Customer email
Thank you for helping me resolve this, it’s made my Christmas!