If you have received a Parking Charge Notice that has been issued by an operator that is a member of the British Parking Association’s (‘BPA’) Approved Operator Scheme, by law we are required to inform you that Ombudsman Services (www.ombudsman-services.org) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, the BPA have chosen not to participate in their alternative dispute resolution service. As such should you wish to appeal then you must do so to POPLA (www.popla.co.uk). POPLA is available to you once you have exhausted the operator’s internal appeals process and are in receipt of a valid POPLA verification code.
Under the General Data Protection Regulations “GDPR”, you have the right to; be informed, have access, request erasure, rectification, and restriction of your data, data portability, and object to your data being processed. You also have the right to make a complaint to the Information Commissioner’s Office at www.ICO.org.uk
If you would like to contact our Data Protection Department with any data protection concerns/requests, please do so by emailing firstname.lastname@example.org
, calling a member of our dedicated team on +441932 918916, or writing to us at the following address:
Data Protection Department
1 Station Road